Q: My current supplier told me it takes about a week to get parts zinc plated…is that true?

A: Not CIF, in fact Mr. Customer if you can place the order today by 9 am we will ship it to you tomorrow! “We have local relationships with reliable platers that enables us to plate jobs in 24 hours or less…depending on your needs. If you have a special requirement, please let us know and we will go to work for you!

Q: If we place a blanket purchase order based on our EAU of 120,000 parts, and you ship us 12,000 per month, do we have to pay for all 120,000 pieces upfront?

A: No, in fact CIF will stock and release parts per your schedule, and invoice only the pieces shipped to you on that particular release.
A: Sure, we can custom package any order to meet the needs of our customers.

Q: Do you have an in-house lab for inspection and testing?

A: No, all product that requires testing is tested at a contracted lab that is certified to the highest level. Your certifications will be from this thorough and professional laboratory who we have used for over 10 years.

Q: How do you ship your product?

A:  Most of our shipments go out based on customer request. If you have an LTL carrier that offers you a great discount we will accommodate, and use them. If you would like us to shop the freight cost for you and offer you an option, we would be glad to do that also. We use UPS for non-truck shipments. If you use FED EX or another expedited carrier, no problem, let us know at time of order and we will take care of the rest.

Q: Do you have same day service?

A: Yes, in most cases we will do what ever it takes to satisfy the needs of our valued customer.

Q: Are the bulk fasteners you import certified?

A: Yes, all our overseas partners are QS or ISO certified, in fact, in many cases we have visited the facilities that may have produced your parts.